Cancellation and Refund Policy on Service

Cancellation Period

Customers may cancel their service booking within 24 hours of making the reservation without penalty.

Cancellation Fees

If cancellation occurs more than 24 hours after booking, a cancellation fee of 20% of the total service cost will be charged.

Refund Eligibility

Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.

Non-Refundable Services

All ticket purchases/booking purchase are strictly non- refundable and non-deferrable.

Process for Cancellation

To cancel a service booking, customers must contact our customer service department at admin@sugamkarnatica.org/60164155207

Changes to Reservations

Changes to reservation dates or times may be accommodated depending on availability and must be requested at least48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.